Resources & Enablement
Everything a partner needs to sell, deploy and support with confidence.
Support Desk
Log a ticket and our technical team responds quickly. For presales solution scoping, deployment support, troubleshooting or RMA.
Fast Technical Response
Under 2 hours for critical tickets | Direct access to certified distributor engineers.
Authorized partners can submit serial number lookups, firmware request tickets, and RMA replacement dispatches.
Training & Certification
Vendor-accredited and Explore IT-delivered training programs. We build technical capability inside your team so you can quote, deploy and support solutions independently and with credibility.
- Pre-sales & solution sizing workshops
- Technical deployment & configuration training
- Vendor certification preparation
- Dedicated sessions for partner engineering teams
Certification Tracks
Current certification programs available across our brand portfolio:
Downloads
Access product datasheets, corporate materials, and solution guides.
Explore IT Company Profile
Corporate deck, footprint, brand lines and VAD service model ready to share.
Download ProfileProduct Portfolios & Line Cards
Summary line cards covering all 15 global brands with key specs and model matrix.
Download Line CardsVendor Solution Briefs & Datasheets
Technical briefs, architecture diagrams, and BOM planning sheets by vendor.
Download BriefsPartner Program Guide
Tier levels, margin structures, deal protection guidelines, and marketing rebates.
Download Guide